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Wevelop

Hey Stop Privacy Policy

Last Updated: January 31, 2026

Introduction

WEVELOP PTY LTD ("we", "our", or "us") operates the Hey Stop mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using Hey Stop, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Location Information

  • •Real-time Location Data: We collect your device's precise location to provide nearby public transport stop information and transit services in Brisbane.
  • •Purpose: To display relevant stops, routes, and transit information based on your current location.
  • •Frequency: Only when you actively use the App and have granted location permissions.

1.2 Personal Information

Authentication Data: When you create an account or log in, we collect:

  • •Email address
  • •Authentication tokens
  • •User preferences and saved stops

1.3 Usage Information

App Usage Data: We may collect information about how you interact with the App, including:

  • •Search queries
  • •Saved stops and routes
  • •App features used
  • •Error logs and crash reports

1.4 Device Information

  • •Device type and operating system
  • •Unique device identifiers
  • •Mobile network information

2. How We Use Your Information

We use the collected information for the following purposes:

  • •Core Functionality: To provide transit stop information based on your location
  • •Service Improvement: To enhance user experience and App functionality
  • •Account Management: To maintain and manage your user account
  • •Technical Support: To respond to user inquiries and provide customer support
  • •Analytics: To understand usage patterns and improve our services

3. Data Storage and Security

3.1 Data Storage

  • •Your data is securely stored using Supabase infrastructure
  • •Location data is processed in real-time and not permanently stored
  • •User preferences and saved stops are stored in our secure database

3.2 Security Measures

We implement industry-standard security measures to protect your information, including:

  • •Encrypted data transmission (SSL/TLS)
  • •Secure authentication protocols
  • •Regular security audits
  • •Access controls and authentication

4. Data Sharing and Disclosure

We do NOT sell your personal information to third parties.

We may share your information only in the following circumstances:

4.1 Third-Party Services

  • •TransLink API: We use TransLink's public API to retrieve real-time transit information
  • •Google Maps: For location services and address autocomplete
  • •Supabase: For secure data storage and authentication

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • •Valid legal processes (subpoenas, court orders)
  • •Government requests
  • •Protection of our rights and safety

5. Your Rights and Choices

Under Australian Privacy Principles (APPs), you have the right to:

5.1 Access and Control

  • •Access: Request access to your personal information
  • •Correction: Request correction of inaccurate information
  • •Deletion: Request deletion of your account and associated data
  • •Export: Request a copy of your data in a portable format

5.2 Location Permissions

  • •You can enable/disable location access in your device settings at any time
  • •The App will not function properly without location permissions

5.3 Marketing Communications

  • •We do not currently send marketing communications
  • •If we do in the future, you can opt-out at any time

6. Data Retention

  • •Account Data: Retained while your account is active
  • •Location Data: Processed in real-time and not permanently stored
  • •Usage Logs: Retained for up to 12 months for service improvement
  • •Deleted Accounts: Data permanently deleted within 30 days of account deletion request

7. Children's Privacy

Hey Stop is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Australia. We ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • •Updating the "Last Updated" date at the top of this policy
  • •Posting a notice in the App
  • •Sending you an email notification (if you have an account)

Your continued use of the App after changes constitutes acceptance of the updated policy.

10. Australian Privacy Principles Compliance

This Privacy Policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We are committed to protecting your privacy in accordance with Australian law.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

WEVELOP PTY LTD

For privacy-related complaints, you may also contact the Office of the Australian Information Commissioner (OAIC):

12. Consent

By using Hey Stop, you consent to:

  • •Collection of location data when using the App
  • •Storage of your account information and preferences
  • •Use of your information as described in this Privacy Policy

You can withdraw consent at any time by:

  • •Disabling location permissions in your device settings
  • •Deleting your account through the App
  • •Contacting us at info@wevelop.com.au

Effective Date: January 31, 2026

© 2026 WEVELOP PTY LTD. All rights reserved.

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